The BelgiumMarketplace team at Amazon is looking for a talented, customer-obsessed Category Merchant Manager to help shape the future of our 3rd party marketplace. The role offers the unique opportunity to drive large scale, high visibility projects across different Amazon teams.
As Category Merchant Manager, you will be in charge of projects that contribute to long-term success, improving customer experience, supporting growth. Responsibilities include expanding our product selection by closing parity selection vs EU5, improving product availability, building strong relationships with key partners (both internally and externally) and driving improvements and reaching feature parity vs other 3PX marketplaces. This role will have a high degree of autonomy and will be able to influence across a broad range of projects across the business.
The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. He/she is analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and has strong writing skills with the ability to handle ambiguity and influence employees at all levels of the organization.
Key job responsibilities
As a Category Merchant Manager, you will play a critical role in driving growth and improving customer experience within the 3rd Party Marketplace. Your key responsibilities will include:
•Selection strategy and ownership: Work closely with leadership to develop and execute business strategies that drive growth. Use data-driven insights to enhance the customer experience, optimize selection, and accelerate the Amazon Flywheel (selection, pricing and speed)
• Business Development: You will work closely with Seller recruiting teams to help identify selection gaps and drive strategic selection expansion on Amazon.ie by unlocking high-potential sellers.
• DEX Improvements: Identify, prioritize and execute on new opportunities to further accelerate growth of FBA as well as optimize processes across MFN & FBA; Identify gaps (or overlaps) and opportunities, and initiate high-impact projects based on analysis
• Project management: Automate and scale selection growth via new selection, product listing quality and in-stock opportunities. Partner with technology teams to drive automation and scalability across the worldwide organization.
• Customer Experience: Identify and address customer pain points; develop and implement improvements to enhance the overall shopping experience
The successful candidate must be able to:
• Act as the ‘business owner’ for the third party marketplace, possessing a complete understanding of internal and external variables that impact our business (forecasting and planning sales growth, auditing and reporting on the category's core input metrics, along with responsibility for driving strategic projects to achieve business objectives).
• Develop a complete understanding of the customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience.
• Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
• Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects
• Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.- Several years’ experience preferably in product management, sales management or management consulting- strong analytical skills (including advanced excel and SQL)
- Highly organized and results oriented.
- Experience in working in an ambiguous environment with changing priorities
- Proven experience in creating business reviews and lead cross-functional meetings/ conference calls on an international level with multiple stakeholders
- A great deal of personal initiative and strong hands-on attitude along with creativeness, decisiveness and results-driven mentality for a business-focused way of thinking.
- Proven project management skills(Stakeholder management, written communication, regular updates on goals, Program flashes)
- 3P experience a plus, but not mandatory
- Proven experience in developing original ideas, approaches, and solutions to typical, unusual, or difficult situations in a competitive and ever changing business climate
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
