[쿠팡] 프로그램 매니지먼트 (로켓그로스)

Who you are

You have a strong background in program management, ideally with experience in e-commerce or logistics. You understand the importance of delivering exceptional customer experiences and have a track record of driving initiatives that enhance operational efficiency. You thrive in a fast-paced environment and are comfortable navigating the complexities of a growing business. Your ability to collaborate with cross-functional teams is key, as you will work closely with various stakeholders to ensure alignment and success in your projects. You are data-driven and can analyze metrics to inform your decisions and strategies. You are passionate about innovation and are eager to contribute to a team that is at the forefront of transforming the commerce industry.

Desirable

Experience in a startup environment or a rapidly scaling company is a plus. Familiarity with fulfillment operations and logistics will help you excel in this role. You are proactive and can identify opportunities for improvement, making you a valuable asset to the Rocket Growth team.

What you'll do

As a Program Manager at Coupang, you will lead initiatives that enhance the seller experience within the Rocket Growth business. You will be responsible for developing and executing strategies that improve delivery and post-purchase experiences for customers. Your role will involve collaborating with various teams, including operations, technology, and marketing, to ensure that projects are aligned with the company's goals. You will analyze performance metrics to identify areas for improvement and implement solutions that drive efficiency and customer satisfaction. You will also manage project timelines and resources, ensuring that initiatives are delivered on time and within budget. Your ability to communicate effectively with stakeholders will be crucial as you present updates and insights on project progress. You will play a key role in shaping the future of Coupang's fulfillment services, contributing to the company's mission of providing exceptional customer experiences.

What we offer

Coupang offers a dynamic work environment where you can make a significant impact on the company's growth. You will have the opportunity to work with a talented team of professionals who are passionate about innovation and customer satisfaction. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to revolutionize the commerce industry and create exceptional experiences for our customers.