Empowering tour operators with seamless booking solutions
FareHarbor, headquartered in Amsterdam, Netherlands, specializes in booking solutions for tour operators, having onboarded over 5,000 local businesses to digitize their booking processes. Acquired by Booking Holdings, FareHarbor is positioned to leverage its parent company's extensive network and re...
FareHarbor offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance....
FareHarbor fosters a culture focused on empowering local operators through technology, emphasizing innovation and collaboration to enhance the travel ...
FareHarbor • Amsterdam
FareHarbor is seeking an Account Manager to enhance client relationships and drive growth in the UK/I region. You'll be responsible for onboarding clients and ensuring their success with FareHarbor's tools. This role requires strong communication and relationship-building skills.
You have a proven track record in account management, ideally within the travel or technology sectors. You excel at building relationships and have a client-first mindset, ensuring that your clients receive the best possible service. Your communication skills are top-notch, allowing you to convey complex information clearly and effectively. You are a team player who thrives in a collaborative environment, working closely with various departments to meet client needs. You are adaptable and open to learning, always seeking to improve your skills and knowledge in the industry. You understand the importance of data-driven decision-making and are comfortable using analytics to inform your strategies.
As an Account Manager at FareHarbor, you will be responsible for onboarding new clients and ensuring they are set up for success with our reservation software. You will act as the primary point of contact for your clients, addressing their needs and concerns promptly. You will work closely with the sales team to identify opportunities for upselling and cross-selling our services. Regular check-ins with clients will be essential to maintain strong relationships and gather feedback on our products. You will also collaborate with the product team to relay client feedback and suggest improvements. Your role will involve analyzing client data to identify trends and areas for growth, helping clients maximize their use of our tools. You will participate in training sessions to educate clients on new features and best practices, ensuring they are fully equipped to leverage our platform.
At FareHarbor, we offer a supportive and inclusive work environment where you can thrive. You will have the opportunity to work with a diverse team of professionals who are passionate about making experiences better for everyone. We provide ongoing training and development opportunities to help you grow in your career. Our company culture emphasizes collaboration and innovation, encouraging you to bring your ideas to the table. We believe in recognizing and rewarding hard work, offering competitive compensation and benefits packages. Join us in shaping the future of travel and making a positive impact on our clients' businesses.
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