Empowering developers with containerization technology
Docker is a leading platform for developers, enabling them to build, share, and run applications in containers. Headquartered in San Francisco, Docker serves over 1 million developers and has raised $500M in funding from investors like Benchmark and Greylock Partners. The company focuses on simplify...
Docker offers competitive salaries, equity options, flexible PTO, and a remote work policy that allows employees to work from anywhere....
Docker fosters a culture of innovation and collaboration, emphasizing open-source contributions and community engagement. The company values transpare...
Docker • Australia
Docker is seeking a Renewals Manager to drive the renewal process for customers and ensure they see the value in Docker's products. You'll work closely with the sales team to identify upselling opportunities and negotiate contracts. This role requires strong relationship-building skills and effective communication with both technical and non-technical stakeholders.
As a Renewals Manager, you have a proven track record in managing customer relationships and driving renewal processes. You excel at building strong connections with clients, ensuring they recognize the value of the products and services offered. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart, allowing you to articulate the benefits of our offerings clearly. You are proactive and organized, capable of managing multiple accounts simultaneously while identifying opportunities for upselling and cross-selling. You understand the importance of customer satisfaction and are dedicated to ensuring that clients continue to see the value in their investments.
Experience in a similar role within the tech industry is a plus, as is familiarity with software products and services. You are comfortable negotiating contracts and have a knack for closing deals that benefit both the customer and the company. Your analytical skills help you assess customer needs and tailor solutions accordingly, ensuring a high level of satisfaction and retention.
In this role, you will manage the renewal process for a portfolio of customers, ensuring timely and accurate renewals. You will collaborate closely with our sales team to identify upselling and cross-selling opportunities, negotiating and closing renewal contracts effectively. Your responsibilities will include building strong relationships with customers, understanding their needs, and communicating the value of our products and services. You will also track renewal metrics and provide feedback to improve our processes and offerings. Your proactive approach will help you prioritize opportunities and manage multiple accounts efficiently, contributing to the overall success of the team.
Docker embraces a remote-first culture, allowing you to work from anywhere in Australia. We value diversity and are committed to building a team that represents a variety of backgrounds and perspectives. You will have the opportunity to work with a passionate team dedicated to innovation and enhancing developer experiences. We offer competitive compensation and benefits, along with a supportive environment that encourages professional growth and development. Join us at Docker and be part of a company that is transforming app development for millions of users worldwide.
Apply now or save it for later. Get alerts for similar jobs at Docker.
