Lead Community Manager

Who you are

You have a strong background in community management and a proven track record of building vibrant communities. Your experience includes engaging with diverse stakeholders, including customers, partners, and academic institutions, to foster a collaborative environment. You understand the importance of creating a unified experience across various community touchpoints and are skilled at translating global strategies to local contexts. You thrive in cross-functional teams and are passionate about driving customer success through community engagement.

Desirable

Experience in the SaaS industry or with process intelligence technology is a plus. Familiarity with community engagement tools and platforms will help you excel in this role. You are comfortable working in a fast-paced environment and are eager to learn and adapt to new challenges.

What you'll do

As the Lead Community Manager, you will be responsible for shaping and expanding the Celonis Community in India. You will create and implement strategies to engage community members, ensuring they have access to the resources and support they need to succeed. Your role will involve organizing events, webinars, and workshops to facilitate knowledge sharing and skill development among community members. You will collaborate closely with the Global Community Engagement team to align local initiatives with global objectives, ensuring a cohesive community experience.

You will also work with marketing and customer experience teams to promote community activities and drive participation. By leveraging data and feedback, you will continuously improve community engagement strategies and measure their impact on customer success. Your ability to foster relationships and create a sense of belonging will be key to your success in this role.

What we offer

Celonis offers a dynamic work environment where you can make a significant impact on community engagement. You will have the opportunity to work with a talented team that values collaboration and innovation. We provide resources and support for your professional development, ensuring you have the tools you need to succeed in your role. Join us in our mission to unlock productivity through process intelligence and be part of a rapidly growing company that is shaping the future of business processes.