The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • IRL
Amazon is hiring a Selling Partner Associate to provide support to third-party Sellers and Vendors on their marketplace platform. You'll engage with customers via phone, email, and chat, ensuring excellent service and issue resolution. This role requires strong customer focus and the ability to navigate various software tools.
You are committed to delivering excellent customer service and have a strong record of customer focus. You thrive in a virtual environment and are comfortable working from home, collaborating with team members remotely. You possess a keen interest in process improvement and are eager to help Sellers and Vendors succeed on the Amazon marketplace. You are adaptable to rotating shifts and can manage multiple tasks effectively while utilizing various software tools to assist customers.
As a Selling Partner Associate, you will serve as the first contact point between Sellers/Vendors and Amazon, responding to inquiries and resolving issues related to Amazon’s technology platforms and business policies. You will interact with Sellers and Vendors from around the world through phone, email, and chat, ensuring that every interaction is customer-friendly and accurate. Your role will involve researching and reviewing policies to provide effective solutions, and you will be expected to maintain a high level of customer satisfaction. You will also participate in remote team activities to foster a collaborative work environment.
Amazon offers a supportive remote work culture where you can engage with your team through video calls and various remote activities. You will have the opportunity to work from any province in Ireland, providing flexibility in your work environment. The role is designed to accommodate Amazon's operational hours, which means you will be part of a dynamic team that values customer obsession and strives for excellence in every interaction. You will also have access to resources and support for your professional development within the company.
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