Senior Account Manager, Fulfillment

Who you are

You have a proven track record in account management, ideally with 5+ years of experience in a similar role. Your strategic mindset allows you to contribute to the vision of delivering outstanding client relationships while driving large-scale business impact. You excel in collaborating with cross-functional teams and have a deep understanding of fulfillment services. Your ability to lead transformative projects sets you apart as a trusted partner for clients. You are passionate about driving merchant success and are committed to sustainable growth in the industry. You thrive in a fast-paced environment and are adept at managing multiple key accounts simultaneously.

Desirable

Experience in the logistics or supply chain industry is a plus. Familiarity with innovative technology solutions that enhance client relationships will be beneficial. You have a knack for data-driven decision-making and can leverage analytics to inform your strategies. Strong communication skills are essential, as you will be the primary point of contact for key clients. You are comfortable presenting to stakeholders and can articulate complex ideas clearly and effectively.

What you'll do

As a Senior Account Manager at Flexport, you will oversee a portfolio of key accounts, ensuring their needs are met and exceeded. You will establish and execute the vision for client relationships, driving exceptional service and satisfaction. Your role will involve leading transformative projects that enhance the client experience and contribute to their success. You will collaborate closely with internal teams to align on strategies and deliverables, ensuring that client expectations are consistently met. You will analyze client data to identify opportunities for growth and improvement, leveraging insights to inform your approach. Your leadership will be instrumental in elevating Flexport's position as a trusted strategic partner with clients. You will also mentor junior team members, sharing your expertise and fostering a culture of excellence within the account management team.

What we offer

Flexport offers a dynamic work environment where you can make a significant impact in the global trade industry. You will have the opportunity to work with innovative technology and exceptional people who are passionate about their mission. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of global commerce and tackling challenges that impact business, society, and the environment.