Senior Operations Manager

Who you are

You have a strong background in operations management, ideally within the FMCG sector, and possess experience managing large-scale operations with multiple management tiers. Your understanding of health and safety regulations in a warehouse or production environment is robust, and you are familiar with electronic warehouse management systems. You excel in developing an inclusive performance culture and have a proven track record of recruiting and developing staff to achieve their best. Your excellent people skills enable you to inspire and motivate teams, fostering an environment of energy and enthusiasm.

You are committed to continuous improvement and have a keen eye for identifying opportunities to implement best practices across your team. Your ability to analyze performance metrics and drive accountability ensures that operational goals are met consistently. You are adaptable and possess a can-do attitude, ready to tackle challenges head-on while supporting the implementation of new products into the operation.

Desirable

Experience in workforce resource planning and succession planning is a plus, as is a passion for personal development and creating an operational talent pool. You understand the importance of operational reporting and can identify key information and escalate critical issues effectively.

What you'll do

In this role, you will be responsible for the smooth running of shifts across a 24/7 operation, ensuring that all team members are aligned with the company's goals and objectives. You will lead and develop your team, fostering an inclusive culture that prioritizes performance and accountability. Your role will involve continually identifying opportunities for improvement and implementing best practices to enhance operational efficiency.

You will be accountable for performance metrics, ensuring that targets are met and exceeded. Your leadership will be crucial in supporting the implementation of new products, requiring you to collaborate closely with various stakeholders. You will also focus on workforce resource planning, ensuring that the right people are in the right roles to drive success.

What we offer

At HelloFresh, we value our people and believe they are key to our success. You will enjoy a supportive work environment that encourages personal and professional growth. We offer a range of benefits, including discounts on our products, mental health support, and various employee assistance programs. Join us in our mission to put customers first and go the extra mile in everything we do.