Technical Delivery Manager

Who you are

You have a strong background in technology and a passion for strategic problem solving — you thrive in environments where you can combine your technical expertise with your ability to drive customer success. You understand the importance of accountability and are committed to achieving the best results for your clients. Your experience in managing technology engagements has equipped you with the skills to oversee projects from inception to completion, ensuring that all aspects of delivery are executed with excellence.

You possess excellent communication skills, allowing you to build trusted relationships with customers and collaborate effectively with sales teams. You are adept at navigating complex challenges and are comfortable working in a fast-paced environment where you can make a significant impact. Your ability to engage with customers and understand their needs is crucial in delivering innovative solutions that drive business growth.

Desirable

Experience in agile methodologies is a plus, as it will enhance your ability to manage and deliver projects efficiently. Familiarity with the Appian platform or similar technology solutions will also be beneficial in this role, enabling you to provide expert guidance to clients.

What you'll do

As a Technical Delivery Manager at Appian, you will be responsible for ensuring that our customers achieve remarkable business results through technology engagements. You will oversee all aspects of agile delivery for Appian-led engagements, including risk management and impediment removal. Your role will involve collaborating closely with front-line sales representatives to drive growth in strategic accounts and integrated deals. You will engage in all aspects of driving results and growth, ensuring that customer expectations are met and exceeded.

You will lead the delivery of innovative solutions built on the Appian platform, working with cross-functional teams to ensure that projects are completed on time and within budget. Your ability to manage stakeholder expectations and communicate effectively will be key to your success in this role. You will also be responsible for identifying opportunities for improvement and implementing best practices to enhance the delivery process.

What we offer

At Appian, you will be part of a team that values intensity and excellence. We are committed to providing you with the support and growth you need to strengthen and evolve your skills within the consulting field. You will have the opportunity to work on mission-critical projects that have a significant impact on our customers' success. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering a diverse and inclusive workplace where everyone can thrive.