
Connecting you with expert insights on demand
Guidepoint, headquartered in New York City, is a prominent expert network that connects clients with over 500,000 expert advisors across various industries. Founded in 2003, Guidepoint serves more than 1,000 global companies, including Fortune 500 firms, by providing consultation and data services t...
Guidepoint offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a le...
Guidepoint fosters a culture of knowledge-sharing and collaboration, emphasizing the importance of expert insights in driving business success. The co...

Guidepoint • Shanghai Shi, China
Guidepoint is seeking a Client Service Associate to support the Client Service team by identifying and recruiting experts for client consultations. This entry-level role offers a unique opportunity to develop core business skills and gain exposure to various industries.
You are a recent graduate eager to kickstart your career in a dynamic environment. You possess strong communication skills and a collaborative mindset, allowing you to work effectively with project managers and clients. You are detail-oriented and have a knack for identifying the right experts to meet client needs. Your ability to utilize various online platforms for research will be key in your role. You are open to mentorship and are excited about the opportunity for career growth within Guidepoint.
As a Client Service Associate, you will play a vital role in understanding your client’s unique business questions and identifying the experts who can best provide the answers. You will work closely with Project Managers to develop strategies for satisfying each client project request. Utilizing platforms like LinkedIn, press releases, and case studies, you will identify the best experts for our clients to get their strategic or investment questions answered. You will also be responsible for screening experts to determine their suitability for each specific client project and developing professional profiles to present to your clients. This role will provide you with hands-on experience in project management and customer service, allowing you to deliver excellent results for clients.
At Guidepoint, we are committed to your career growth and provide built-in mentorship to help you improve your project management and customer service skills. You will have the opportunity to work in a team-oriented and collaborative environment with hard-working professionals who strive for excellence. We believe in the importance of diversity and are dedicated to creating an equitable and welcoming environment for our community, regardless of background, identity, or experience. Join us and take the first step in your career with a company that values your contributions and supports your professional development.
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