Technical Operations Manager, Third Party Data Centers (Portuguese, English)

Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 7 years of experience in Electrical, Mechanical/HVAC, or Controls/Automation experience in an industrial/commercial environment.
• 3 years of experience in a data center or facilities environment.
• Ability to communicate in Portuguese and English fluently as this is a customer-facing role that requires interactions with local stakeholders.

Preferred qualifications:

• Bachelor’s or Master's degree in Industrial Engineering, Electrical Engineering, Mechanical Engineering, Engineering Management, or Reliability Engineering, or a related field.
• 7 years of experience in controls/automation, or construction/technical environment or a related field.
  
• Experience communicating effectively with all levels of the organization, including executives.
• Experience with reliability centered maintenance and engineering.
• Ability to forecast resource requirements in a data-driven way.

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components).

As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

As a data center Technical Operations Manager, you will be involved in nearly every aspect of colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, hardware operations, network infrastructure and third party data center vendors and operators with a focus on operability, maintainability and reliability.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

• Understand the best practices, Standard Operating Procedures (SOPs), efficiency improvements, and site reliability.
• Understand data center infrastructure, including: power systems (Electrical), cooling systems (Mechanical), control systems (BMS, PMS), network infrastructure fundamentals and hardware/server operations.
  
• Manage on-site incidents and emergencies. Ensure a safe working environment.
• Identify and implement improvements in operations. Convey technical and operational information.
• Work with various teams (GSO, DCOps, NetOps, Security, etc.) and external vendors. Implement changes effectively within an operational environment.