Project Manager - Implementation

Who you are

You have a proven track record in project management, particularly in onboarding large-scale enterprise and mid-market customers. Your experience allows you to effectively manage projects from initiation to final deliverables, ensuring that all stakeholders are aligned and informed throughout the process. You are skilled in developing detailed project plans that define the scope, timeline, and key milestones, while also identifying and mitigating risks to ensure successful outcomes. Your communication skills are top-notch, enabling you to liaise effectively with internal teams such as Engineering, Product, Sales, and Customer Success, as well as external stakeholders. You are proactive in monitoring project scope and progress, ensuring alignment with established milestones.

Desirable

Experience in a hybrid work environment is a plus, as you will be required to work in the office two days a week in the San Francisco Bay area. Familiarity with project management tools and methodologies will enhance your ability to manage and maintain project artifacts and records efficiently.

What you'll do

In this role, you will oversee and directly manage enterprise and mid-market projects from initiation to completion. You will set and manage customer expectations throughout the lifecycle of the project, ensuring that all deliverables are met on time and within scope. You will develop detailed project plans that outline the project scope, timeline, and key milestones, while also identifying potential risks and establishing benchmarks for success. Your role will involve proactive communication with various teams to drive project progress, addressing any risks or issues that may arise. You will create, manage, and maintain all project artifacts and records, ensuring that all stakeholders have clear objectives and deliverables. Monitoring and controlling project scope will be essential to ensure alignment with milestones and overall project success.

What we offer

Shopmonkey provides a collaborative work environment where you can hone your skills and contribute to improving internal processes and tools. You will have the opportunity to work closely with multiple teams across the organization, gaining valuable experience in project management and stakeholder engagement. This hybrid role allows for flexibility while still fostering team collaboration in the office. Join us to make a significant impact on our onboarding processes and customer satisfaction.