Account Specialist

Who you are

You are an enthusiastic individual eager to start your career in the travel industry. You possess strong communication skills and a collaborative mindset, allowing you to work effectively with diverse teams. You are adaptable and ready to take on challenges in a fast-paced environment, contributing to Agoda's mission of connecting travelers with exceptional experiences.

Desirable

Experience in customer service or account management is a plus, but not required. A passion for travel and technology will help you thrive in this role, as you will be working with innovative solutions to enhance customer satisfaction.

What you'll do

As an Account Specialist at Agoda, you will be part of the Growth and Accelerator Team, where you will assist in developing solutions for our accommodation partners. Your role will involve collaborating with various stakeholders to understand their needs and provide tailored support. You will help facilitate communication between partners and internal teams, ensuring a seamless experience for our customers.

You will also engage in data analysis to identify trends and opportunities for improvement, contributing to the overall success of Agoda's growth initiatives. Your insights will help shape strategies that enhance our offerings and drive customer engagement.

What we offer

Agoda provides a dynamic work environment where innovation and creativity are encouraged. You will have the opportunity to work with a diverse team of professionals from around the world, gaining valuable experience in the travel industry. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the company. Join us in making travel accessible and enjoyable for everyone.