The financial infrastructure platform for modern businesses
Stripe is a leading financial infrastructure platform that processes over $1 trillion in payments annually for businesses of all sizes, from startups to Fortune 500 companies. Headquartered in SoMa, San Francisco, Stripe has raised $8.7 billion in funding across multiple rounds, including its recent...
Stripe offers an unlimited paid time off policy, flexible work-from-home opportunities, comprehensive mental and physical health plans, and generous f...
Stripe fosters a culture focused on innovation and growth, with a commitment to expanding its services globally. The company emphasizes engineering ex...
Stripe • MX - Mexico City
Stripe is hiring an Operations Specialist for their Product Support team in Mexico City. You'll be responsible for solving user issues and driving process improvements. This role requires familiarity with SQL and prior experience in user support.
You have prior experience or knowledge in user support, which has equipped you with the skills to effectively address customer inquiries and issues. You are dynamic and curious, with a passion for solving global user issues and building operations. Your familiarity with SQL allows you to use template or premade SQL queries as part of investigations, enhancing your ability to analyze data and improve processes. You thrive in collaborative environments and are eager to contribute to a mission-driven community.
As an Operations Specialist at Stripe, you will play a front-line role in building new operational capabilities for Stripe Delivery Centers. You will be responsible for designing, implementing, and growing Stripe’s operations over the next decade. Your role will involve collaborating with team members to enhance the global economy and increase the GDP of the internet. You will drive process improvements and work on projects that aim to solve user issues effectively. Your contributions will be vital in shaping the operational landscape of Stripe in Mexico City.
At Stripe, you will be part of a vibrant hub that prioritizes collaboration, innovation, and excellence. You will have the opportunity to work in a supportive culture where every team member’s voice matters. The Mexico City office is dedicated to reshaping the financial landscape for businesses worldwide, and you will be integral to this mission. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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