Senior Channel Team Lead, Amazon Hub Delivery

Who you are

You have over 2 years of experience in logistics, sales, or consulting, demonstrating your ability to lead and manage operations effectively. Your business-level proficiency in Japanese allows you to communicate seamlessly with partners and stakeholders. You possess strong Excel skills, enabling you to analyze data and improve operational processes. You have a proven track record of driving business growth and improving operational efficiency, showcasing your strategic planning capabilities. Your experience in managing partnerships and enhancing partner satisfaction is essential for this role. You are open to feedback and actively seek opportunities for learning and improvement, contributing positively to team dynamics. You are comfortable collaborating with multiple departments to align goals and drive results.

What you'll do

In this role, you will be responsible for developing and managing delivery store partnerships in the Fukuoka area. You will create and execute area strategies to achieve key performance indicators (KPIs) and expand the delivery network. Your role involves managing the performance of delivery partners and stores, ensuring they meet operational standards and customer satisfaction metrics. You will lead initiatives to improve operational processes and standardize workflows, enhancing overall efficiency. Collaborating with internal departments, you will propose new operational strategies to streamline the delivery process and improve team efficiency. You will also manage a team of temporary staff responsible for overseeing delivery partner and store management, ensuring they are well-coached and supported.

What we offer

Amazon offers a dynamic work environment where you can contribute to innovative delivery solutions. You will have the opportunity to work with a diverse team committed to customer satisfaction and operational excellence. The role provides a chance to develop your leadership skills while driving significant impact in the logistics sector. You will enjoy a flexible working schedule and the potential for career advancement within a globally recognized company. Amazon values diversity and inclusion, fostering a workplace where everyone can thrive and contribute to our mission of being the most customer-centric company on Earth.