Senior Workplace Specialist

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.

Based onsite in London

Snowflake is at the forefront of the data revolution, committed to building the world’s greatest data cloud platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration.

Global Workplace’s mission is to enable every Snowflake to do their best work by facilitating an environment that promotes innovation, encourages collaboration and fosters creativity, with plenty of fun along the way.

THE ROLE:

Snowflake is looking for a Senior Workplace Specialist to join the Global Workplace team and support the operations of our London office.

In this role, you will be responsible for a broad range of activities, from vendor coordination to enhancing the service experience for employees, guests, and partners. You will contribute to creating and maintaining a pleasant, aesthetic, and functional work environment, supporting employees in experiencing a high level of organisational effectiveness, communication, safety, and engagement.

RESPONSIBILITIES:

• Oversee day-to-day Workplace operations, ensuring a clean, safe, functional and engaging office environment.

• Support the Regional Workplace Manager with workplace projects, developing procedures, policies and streamlining processes.

• Ensure compliance with Health & Safety standards, proactively identifying risks and coordinating corrective actions.

• Partner with key internal stakeholders (HR, IT, Finance, etc.) to ensure seamless operational delivery.

• Manage vendor contracts and performance, including cost reviews and maintaining high service delivery standards.

• Lead and support onsite events and employee experience initiatives, bringing creativity to enhance workplace culture.

• Plan and execute operational projects such as seating planning, sustainability programs, renovations and office moves.

• Utilise workplace technology, ensuring accuracy across space management platforms, dashboards and service desk tools.

• Track and manage workplace issues, maintaining task lists, reviewing KPIs and ensuring timely resolution.

• Streamline workplace communications, delivering clear, engaging updates on workplace initiatives.

• Drive continuous improvement, identifying opportunities for efficiency, innovation and enhanced employee experience.

REQUIREMENTS:

• 3-5 years facilities positions or similar roles (fast pace environment – big plus)

• Exhibit analytical, strategic planning, and execution skills.

• Strategic approach to planning/problem solving combined with hands-on approach. Proven organizational skills. Strong execution skills meeting short deadlines - a must.

• Proven experience with running a functional, engaging, aesthetic workplace: management of office M&E systems, workplace service providers and housekeeping & catering team

• Undertaking physical inspection of the facilities and premises and prioritizing maintenance as appropriate

• Have an excellent track record of establishing relationships, influencing and negotiating competing priorities among business partners

• Have a proven ability to deliver concise and simple written and verbal communications to cross-functional stakeholders

• Customer centric approach.

• Proficient with GSuite & Slack. Familiarity with Workday, ZIP, Envoy a bonus.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com