Data Center Technician , DCC Communities

Who you are

You are a detail-oriented individual with a passion for technology and a strong understanding of data center operations. You have experience in hardware and network diagnostics, and you thrive in a collaborative environment where you can work alongside engineers and specialists from various fields. You are eager to learn and grow in your role, contributing to the maintenance of critical infrastructure that supports millions of businesses worldwide.

You possess a proactive mindset and are comfortable participating in an on-call rotation, ready to tackle challenges as they arise. Your ability to work under pressure and your commitment to safety and security standards make you an ideal candidate for this role. You understand the importance of keeping the cloud running smoothly and are excited to be part of a team that delivers high-quality service to customers.

Desirable

Experience with cloud technologies, particularly AWS, is a plus. Familiarity with data center equipment and operations will help you excel in this position. A background in IT support or related fields can also be beneficial as you navigate the complexities of data center maintenance.

What you'll do

As a Data Center Technician at Amazon, you will play a pivotal role in maintaining the heartbeat of the AWS cloud infrastructure. Your responsibilities will include performing in-depth hardware and network diagnostics, followed by physical repairs to ensure optimal performance of data center operations. You will collaborate with a diverse team of software, hardware, and network engineers, as well as supply chain specialists and operations managers, to deliver the highest standards of service.

You will be responsible for monitoring and maintaining the servers, storage, networking, power, and cooling equipment that are essential for providing continual access to our customers. Your role will involve troubleshooting issues, performing routine maintenance, and ensuring that all equipment is functioning correctly. You will also participate in an on-call rotation, responding to incidents and ensuring that any disruptions are resolved quickly and efficiently.

In this position, you will have the opportunity to work on some of the most challenging problems in the industry, contributing to the design, planning, delivery, and operation of AWS global infrastructure. You will be part of a team that values bold ideas and empowers you to take ownership of your work, driving innovation and excellence in data center operations.

What we offer

Amazon provides a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) matching program. You will enjoy paid time off and parental leave, ensuring a healthy work-life balance. The company fosters an inclusive culture that welcomes diverse perspectives and encourages collaboration among team members. You will have access to resources for mental health support and flexible spending accounts, making it easier to manage your personal and professional needs. Join us at Amazon and be part of a team that is dedicated to keeping the cloud running and supporting millions of businesses around the world.