Salesforce Solution Architect, Service Cloud

Who you are

You have a strong background in Salesforce solutions, particularly with Service Cloud, and are excited about leveraging AI technologies to create impactful customer outcomes. Your experience includes integrating various Salesforce products and understanding how they can be utilized to streamline business operations. You thrive in collaborative environments, working closely with cross-functional teams to drive innovation and improve workflows. You are passionate about redefining business processes through technology and are eager to contribute to a team that values creativity and forward-thinking.

Desirable

Experience with Salesforce Einstein and Service Cloud Voice is a plus, as is familiarity with Amazon Connect and other AI-driven technologies. You have a knack for problem-solving and enjoy tackling complex challenges that require innovative solutions. Your ability to communicate effectively with both technical and non-technical stakeholders will help you succeed in this role.

What you'll do

As a Salesforce Solution Architect at NeuraFlash, you will be responsible for designing and implementing intelligent solutions that leverage Salesforce technologies. You will collaborate with clients to understand their needs and develop tailored strategies that enhance customer experiences. Your role will involve integrating various Salesforce products, including Einstein and Service Cloud Voice, to create seamless workflows that drive efficiency and effectiveness.

You will also work on developing advanced AI-powered bots and predictive analytics solutions that empower organizations to stay ahead in a rapidly evolving digital landscape. Your contributions will help shape the future of AI-powered transformation, and you will have the opportunity to work with trailblazing experts in the field.

What we offer

At NeuraFlash, we foster a culture of innovation and collaboration. You will be part of a team that celebrates creativity and encourages you to push boundaries. We offer flexible remote work options, allowing you to balance your professional and personal life effectively. Our commitment to employee growth means you will have access to ongoing training and development opportunities to enhance your skills and advance your career. Join us in redefining the future of business through AI and groundbreaking technologies.