Revenue Operations Support Manager

Who you are

You have a background in operations or support roles, ideally within a sales or customer success environment. You possess strong analytical skills and are comfortable troubleshooting technical challenges. Your attention to detail ensures data accuracy and integrity in sales processes. You thrive in a collaborative environment, effectively liaising between different teams to resolve issues and improve workflows. You are committed to personal development and enjoy learning new skills to enhance your contributions to the team. You understand the importance of building a diverse and inclusive workplace and are eager to contribute to that culture at Cloudflare.

What you'll do

In this role, you will directly support the sales and customer success teams by resolving tickets related to the sales process and systems. You will independently review requests, troubleshoot to understand technical challenges, and define root causes to resolve problems effectively. Your responsibilities will include verifying the accuracy of sales orders and ensuring that all data is correctly entered into the systems. You will work closely with sales representatives and customer success managers to identify areas for improvement in the sales process and implement solutions that enhance efficiency. You will also participate in training sessions to help team members understand the systems and processes better, fostering a culture of continuous improvement.

What we offer

At Cloudflare, we offer a dynamic work environment where you can grow your career while contributing to our mission of building a better Internet. We provide opportunities for professional development and encourage you to take on new challenges. Our hybrid work model allows for flexibility, and we value the well-being of our employees. Join us to be part of a diverse team that is committed to innovation and excellence in everything we do.