The cloud monitoring platform engineers love
Datadog (NYSE: DDOG) is a leading cloud observability platform that provides monitoring and analytics for applications, infrastructure, and logs. Trusted by over 26,000 customers including major companies like Netflix, Samsung, and Airbnb, Datadog is headquartered in New York City. The company went ...
Datadog offers competitive salaries, equity options, generous PTO policies, and a flexible remote work policy. Employees also benefit from a learning ...
Datadog fosters an engineering-first culture, with 70% of its workforce comprising engineers. The company emphasizes a strong focus on solving complex...
Datadog • Denver, Colorado, USA
Datadog is hiring a Sales Engineer (Customer Success) to provide technical expertise and support during the sales process. You'll work closely with sales and customer success teams to articulate the value proposition and resolve technical challenges. This role requires strong communication skills and a passion for technology.
You have a strong background in technical sales or customer success, ideally with experience in software or technology solutions. You enjoy collaborating with sales teams and have a knack for articulating complex technical concepts in a way that resonates with customers. Your ability to build relationships and trust with clients is key to your success in this role. You are proactive in learning new technologies and continuously seek to enhance your technical skills and knowledge. You thrive in a hybrid work environment, balancing in-office collaboration with remote work flexibility. You are passionate about customer satisfaction and take pride in being an ambassador for your brand.
As a Sales Engineer at Datadog, you will partner with sales and customer success teams to articulate the overall value proposition of Datadog's products to potential and existing clients. You will deliver tailored product demonstrations and technical presentations, showcasing how Datadog can meet customer needs. You will support customer evaluations by defining clear steps and success criteria, ensuring a smooth technical evaluation process. Your role will involve resolving customer concerns and escalating any technical issues to the appropriate teams. You will also have a direct line of communication with the product team, providing valuable feedback based on customer interactions to help prioritize feature requests. Your creativity will be essential in addressing the diverse technical challenges that arise throughout the customer lifecycle.
At Datadog, we value a collaborative office culture that fosters creativity and strong relationships among team members. We operate as a hybrid workplace, allowing you to create a work-life harmony that suits your needs. You will have the opportunity to work with a passionate team and contribute to the success of our customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives.
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