Research Manager, Client Service(Consulting Clients)

Who you are

You have a strong background in research and client service, with a keen ability to understand complex business questions and identify the right experts to provide insights. You thrive in a team-oriented environment and are committed to delivering excellent results for clients. Your experience includes project management and customer service skills, which you have honed through hands-on leadership and mentorship. You are adaptable and eager to learn, ready to take on new challenges in a dynamic setting. You value diversity and inclusivity, contributing to a welcoming environment for all team members.

What you'll do

As a Research Manager at Guidepoint, you will play a vital role in understanding your clients' unique business questions and identifying the experts who can best provide the answers. You will be responsible for finding and recruiting new experts into our extensive network, ensuring that you select those best suited to meet client needs. Your role will involve collaborating with various teams to enhance the research enablement platform, leveraging innovative technology and real-time data to empower clients' decision-making processes. You will also engage in continuous learning and development, participating in mentorship programs to refine your project management and customer service skills. Your contributions will directly impact the success of Guidepoint and its clients, as you help navigate the abundance of information available today.

What we offer

Guidepoint offers a collaborative and supportive work environment where you can grow your career. You will have access to mentorship opportunities that will help you develop your skills and advance within the company. We are committed to fostering a diverse and equitable workplace, ensuring that all employees feel valued and included. Join us to make a meaningful impact in the research enablement space and contribute to the success of our clients.