
Empowering communication for businesses worldwide
Twilio (NYSE: TWLO) is a leading cloud communications platform that empowers over 150,000 businesses, including major brands like Deliveroo, Duolingo, and Toyota, to enhance customer engagement through its easy-to-use APIs. Headquartered in the Financial District of San Francisco, Twilio has raised ...
Twilio offers generous annual time off, comprehensive health programs, and remote work opportunities. Employees can also earn a Twilio track jacket by...
Twilio's culture is rooted in innovation and customer-centricity, stemming from its origins in simplifying communications for businesses. The company ...

Twilio • Bengaluru, India
Twilio is seeking a Senior Product Manager to lead Data Governance initiatives across the organization. You'll work on ensuring safe customer data handling and compliance. This role requires strong collaboration with various teams within Twilio.
You have a proven track record in product management, particularly in data governance and compliance. With at least 5 years of experience, you understand the intricacies of managing data pipelines and ensuring data security. You are adept at collaborating with cross-functional teams to drive initiatives that enhance data handling practices. Your strong communication skills enable you to articulate product requirements clearly and effectively to stakeholders. You are passionate about leveraging data to improve customer experiences and are committed to maintaining high standards of data privacy and compliance. You thrive in a remote-first environment and are comfortable working with diverse teams across different locations.
In this role, you will own Twilio's Data Governance initiatives, ensuring that customer data is handled safely and in compliance with relevant regulations. You will lead the development of a central data catalog that serves as a metadata store, driving the product requirements necessary for its success. You will collaborate with various teams within Twilio to implement data pipeline security measures and ensure data reliability. Your responsibilities will include defining access controls and acting as a bridge to the reporting systems trusted by customers and executives. You will also be involved in stakeholder management, ensuring that all teams are aligned with the data governance strategy. Your role will require you to stay updated on industry best practices and regulatory changes to continuously improve Twilio's data governance framework.
Twilio offers a vibrant remote-first work culture that emphasizes inclusion and connection among team members. You will have the opportunity to work with cutting-edge technologies and contribute to innovative solutions that impact millions of developers and businesses worldwide. Twilio is committed to your professional growth, providing resources and support to help you advance your career. You will be part of a team that values diverse experiences and perspectives, fostering an environment where everyone can thrive. Additionally, Twilio offers competitive compensation and benefits to ensure that you feel valued and supported in your role.
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