Transforming physical operations with IoT technology
Samsara is a leading IoT company headquartered in the Design District of San Francisco, CA, specializing in digitizing physical operations across various industries, including transportation, logistics, and construction. With over 1,000 employees and a successful $805 million IPO, Samsara has raised...
Samsara offers competitive salaries, equity options, generous PTO policies, remote work flexibility, and comprehensive health benefits, including pare...
Samsara fosters a culture focused on innovation and technology, aiming to transform underserved operational sectors with IoT and AI solutions. The com...
Samsara • Remote - TX
Samsara is hiring an Enterprise Implementation Consultant to guide large customers in adopting IoT solutions. You'll work closely with clients to ensure they gain business value from Samsara's products. This role requires strong communication and customer management skills.
You have a background in customer success or implementation, ideally with experience in technology or IoT solutions. You excel in building relationships and have a knack for understanding customer needs — ensuring they receive maximum value from the products you support. You are proactive and enjoy problem-solving, often anticipating challenges before they arise. Your communication skills are top-notch, allowing you to convey complex technical concepts in an accessible manner. You thrive in a collaborative environment, working closely with sales, product, and engineering teams to ensure a seamless customer experience. You are passionate about helping customers succeed and are driven by their success metrics.
In this role, you will be the primary point of contact for Samsara's enterprise customers, guiding them through the implementation of IoT solutions for their fleet and industrial assets. You will work closely with customers during the onboarding process, ensuring they understand how to utilize the platform effectively. Your responsibilities will include conducting training sessions, providing ongoing support, and gathering feedback to improve the customer experience. You will also collaborate with internal teams to address customer needs and advocate for product enhancements based on customer insights. Your goal is to foster long-term relationships with customers, helping them achieve their operational goals through the effective use of Samsara's technology.
Samsara offers a dynamic work environment where you can make a significant impact on our customers' operations. You will have the opportunity to work with cutting-edge IoT technology and be part of a team that is transforming industries. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of physical operations and making a difference in the industries that power our global economy.
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