The online car buying experience redefined
Carvana is a leading online used car retailer headquartered in Tempe, Arizona, revolutionizing the car buying experience with its innovative platform. Founded in 2012, Carvana has sold over 1 million vehicles and operates in 300+ markets across the United States. The company went public in 2017 and ...
Carvana offers competitive salaries, stock options, unlimited PTO, and a remote-friendly work policy. Employees also benefit from comprehensive health...
Carvana fosters a customer-centric culture focused on transparency and convenience in the car buying process. The company values innovation and encour...
Carvana • Peoria, IL
Carvana is seeking a Customer Service Delivery Advocate to enhance the car-buying experience for customers. You'll engage with customers directly and contribute to community initiatives. This role requires at least 2 years of customer-facing experience.
You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of building relationships and creating positive experiences for customers. Your communication skills are top-notch, allowing you to engage effectively with a diverse range of individuals. You are adaptable and can thrive in a fast-paced environment, ready to tackle challenges with a positive attitude. You are committed to contributing to your team's success and are eager to grow within the company. You possess a valid driver's license and are able to read, write, speak, and understand English fluently.
As a Customer Service Delivery Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve addressing customer inquiries, resolving issues, and providing information about our services. You will also have the opportunity to get involved in local community initiatives, helping to reintroduce happiness into the car-buying process. You will work flexible hours, including weekends, to meet the needs of our customers. Your performance will be key to unlocking growth opportunities within the company, as you will be eligible for merit increases based on your contributions.
Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect to see your pay increase within a short timeframe, with potential earnings reaching up to $19/hr in your first year. We believe in investing in our team members' success, providing a supportive environment where you can thrive. Our benefits include performance-based incentive programs and a commitment to your professional development. Join us in transforming the car-buying experience and making a positive impact in the community.
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