Market Specialist, Brazil

Who you are

You have experience in crisis management and a strong understanding of local contexts, particularly in Brazil. You are skilled in collaborating with cross-functional teams, including Operations, Policy, and Product, to address complex enforcement demands. Your ability to analyze data and drive continuous improvement is essential in this role. You are adaptable and can thrive in a fast-paced environment, responding to shifting priorities and emergent situations. You possess excellent communication skills, enabling you to effectively engage with stakeholders and the community. You are committed to protecting users and enhancing their experience on Meta platforms.

What you'll do

As a Market Specialist, you will be responsible for managing real-time crises and incidents that affect the Brazil region. You will work closely with the SEO team to enforce content policies and resolve user account issues. Your role will involve analyzing reported content for potential abuse and implementing solutions to improve the overall support experience. You will also focus on optimizing and automating processes to enhance operational efficiency. Collaborating with various teams, you will help scale operations and address enforcement issues across multiple Meta markets. Your insights will drive continuous improvement initiatives, ensuring that the community's needs are met effectively.

What we offer

At Meta, you will be part of a dynamic team dedicated to protecting our communities. We offer a collaborative work environment where your contributions will have a direct impact on user safety and experience. You will have opportunities for professional growth and development, working alongside experts in the field. Our commitment to innovation means you will be at the forefront of addressing emerging risks and challenges. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.