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About DAZN

The ultimate destination for sports streaming

👥 1K-5K📅 Founded 2007📍 London, Greater London, United Kingdom

Key Highlights

Over 15 million subscribers globally
Live coverage of 8,000+ events annually
Partnerships with UEFA and Matchroom Boxing
$1 billion+ raised in funding

DAZN is a global sports subscription streaming platform headquartered in London, UK, offering live and on-demand coverage of over 8,000 events annually across various sports, including boxing, soccer, and MMA. With more than 15 million subscribers worldwide, DAZN partners with major leagues and orga...

🎁 Benefits

DAZN offers competitive salaries, stock options, generous PTO policies, and flexible remote work arrangements. Employees also enjoy access to wellness...

🌟 Culture

DAZN fosters a culture centered on sports passion and innovation, encouraging employees to embrace creativity and agility in delivering the best sport...

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Social Customer Service Agent

DAZN • Hyderabad, India

Posted 1 year ago🏛️ On-Site Entry-Level Customer support 📍 Hyderabad💰 USD300,000 - USD550,000 / year

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Job Description

Join the brand that's revolutionising sports entertainment!Shape world-class customer service while working among a team of social media enthusiasts.

DAZNislooking for a Social Media Agent to deliver world-class customer support to Global DAZN sports fans across social media and digital channels. DAZN is a revolutionary live and on-demand sports streaming service which puts fans first and Customer Services is at the forefront of this ethos.

You will be responsible for delivering a top-class experience to our Online Fans, helping them via our social media support channels. You will be the voice of DAZN as a brand on socials.

You will work closely with Content, PR, Product, CRM and Customer Service teams providing feedback to develop and improve processes, identify customer needs and help our passionate community.

Other day-to-day tasks include real-time events coverage, community management, social sentiment analysis, managing and reviewing escalations and VIP support.

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