Senior Implementation Manager

Who you are

You have a strong background in managing implementations and integrations, ideally within the fintech or SaaS sectors. Your attention to detail and organizational skills enable you to oversee complex projects and ensure that all aspects of client onboarding are executed flawlessly. You thrive in collaborative environments, working closely with operations, compliance, and sales teams to deliver exceptional service to clients. Your ability to communicate effectively with diverse stakeholders helps you to build strong relationships and foster a positive experience for all parties involved.

Desirable

Experience in the payments industry or with stablecoin technology is a plus, as is familiarity with cross-border transactions and B2B purchasing processes. You are adaptable and open to exploring new ideas, contributing to the overall vision and roadmap of the company. A passion for shaping a borderless financial future aligns with the company's ethos and mission.

What you'll do

In your role as Senior Implementation Manager, you will be responsible for facilitating the integration of key company accounts into Rain's platform. This involves coordinating with various teams to ensure that clients have a seamless onboarding experience. You will lead efforts to enhance the onboarding process, identifying areas for improvement and implementing solutions that streamline operations. Training product analysts and providing support to partners will be key components of your role, ensuring they are fully equipped to leverage Rain's offerings.

You will also play a crucial role in gathering feedback from clients and internal teams to continuously refine the integration process. Your insights will help shape the future of Rain's services, making them more efficient and user-friendly. As a key player in a hypergrowth company, you will have the opportunity to make a significant impact on the company's trajectory and success.

What we offer

Rain fosters an open and flat structure, allowing team members at all levels to explore ideas and influence the company's direction. You will have the opportunity to grow into a role that aligns with your personal and professional goals. The company values team bonding and offers team summits both domestically and internationally, enhancing relationships and building a common destiny among team members. Rain is committed to creating a supportive and inclusive work environment where everyone can thrive and contribute to a borderless financial future.