[Coupang Fulfillment Services] Principal, Process Innovation(Central Operations Planning)

Who you are

You have extensive experience in operations management, particularly in logistics and supply chain optimization. Your background includes designing and implementing strategies that enhance efficiency and reduce costs in fulfillment operations. You thrive in environments where data-driven decision-making is paramount, and you are adept at analyzing complex demand forecasts and logistics constraints. You understand the intricacies of fulfillment centers and the importance of aligning inventory distribution with customer demand. Your ability to collaborate with cross-functional teams ensures that you can effectively communicate and implement operational strategies that drive results.

Desirable

Experience in a fast-paced retail or e-commerce environment is a plus. Familiarity with factory automation systems and innovative technologies in logistics will set you apart. You are comfortable using data analytics tools to inform your decisions and have a track record of successfully managing large-scale operations.

What you'll do

In this role, you will be responsible for designing and executing the allocation strategy for demand generated from customer camps to fulfillment centers. This involves mapping primary and secondary fulfillment center networks for each camp, ensuring that orders are efficiently allocated based on capacity, proximity, cost, and service levels. You will analyze demand forecasts and warehouse throughput to optimize the end-to-end supply chain, ensuring that customer expectations are met while maintaining operational efficiency. You will collaborate closely with various teams to ensure that the allocation strategy aligns with overall business objectives and customer satisfaction goals. Your role will also involve continuous improvement initiatives to enhance the fulfillment process and drive innovation within the organization.

What we offer

Coupang offers a dynamic work environment where you can make a significant impact on the company's operations. You will have the opportunity to work with a team of experts from diverse backgrounds, contributing to the evolution of fulfillment services in the retail industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to innovate and streamline fulfillment operations, creating a world where our customers wonder how they ever lived without Coupang.