Director, Product Management - Content

Who you are

You have a proven track record in product management, particularly in content strategy and execution. With over 5 years of experience, you understand the nuances of content creation, management, and delivery across various channels. Your background includes leading cross-functional teams and driving product vision from conception to launch. You are adept at using data to inform decisions and measure success, ensuring that the products you manage meet the needs of users and the business alike.

You thrive in fast-paced environments and are comfortable navigating ambiguity. Your leadership style fosters collaboration and innovation, encouraging team members to contribute their unique perspectives. You are passionate about empowering marketers with the tools they need to succeed, and you understand the critical role content plays in growth marketing. You are also familiar with AI-driven technologies and how they can enhance content creation and management processes.

Desirable

Experience with AI-enhanced content tools or platforms is a plus. Familiarity with marketing automation and analytics tools will help you excel in this role. You should also have a strong understanding of user experience principles and how they apply to content delivery across different surfaces.

What you'll do

As the Director of Product Management for Content at Klaviyo, you will own the end-to-end content vision and strategy. This includes overseeing asset management, content editors, templates, and workflows across mobile, email, and web surfaces. You will drive the execution of high-leverage products that enhance the content lifecycle, from creation and governance to review and performance insights. Your role will involve setting clear success metrics and ensuring accountability across the team.

You will collaborate closely with engineering, design, and marketing teams to ensure that the content tools you develop meet the needs of users and align with Klaviyo's overall strategy. You will also be responsible for conducting user research to gather insights that inform product development and enhancements. Your leadership will be crucial in fostering a culture of excellence and innovation within the product team.

What we offer

Klaviyo offers a dynamic work environment where your contributions will directly impact the success of our customers. We value diversity and encourage applicants from all backgrounds to apply. You will have the opportunity to work with a talented team dedicated to building powerful content tools that empower marketers. We provide competitive compensation and benefits, along with opportunities for professional growth and development within the company.