Simplifying multi-cloud networking for enterprises
Aviatrix is a multi-cloud networking platform headquartered in Santa Clara, California, that enhances deployment velocity and operational visibility for enterprises. Trusted by organizations like Netflix and the U.S. Department of Defense, Aviatrix provides automation and visibility across various c...
Aviatrix offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support a healthy work-life balance....
Aviatrix fosters a culture focused on engineering excellence and innovation, encouraging teams to tackle complex cloud networking challenges while pro...
Aviatrix • Bengaluru, Karnataka, India (APAC)
Aviatrix is hiring a Senior Cloud Network Engineer to join their Customer Support team. You'll guide customers in adopting multi-cloud networking and security services, leveraging your expertise in cloud technologies. This role requires strong technical skills and experience in customer support.
You have 5+ years of experience in cloud networking and security, with a deep understanding of multi-cloud environments. Your expertise in AWS and Cisco technologies enables you to troubleshoot complex networking issues effectively. You are skilled in creating knowledge-based content and have a knack for simplifying technical concepts for customers. Your experience in customer support has equipped you with the ability to manage and resolve technical inquiries efficiently, ensuring customer satisfaction. You thrive in collaborative environments, working closely with sales and engineering teams to advocate for customer needs and improve product quality. You are proactive in identifying potential issues and are committed to delivering high-quality support.
Experience with Linux and Cloudflare is a plus, as is familiarity with network security best practices. You have a passion for helping customers succeed and are always looking for ways to enhance their experience with cloud solutions.
As a Senior Cloud Network Engineer at Aviatrix, you will be the first line of defense in addressing customer support requests. You will work closely with enterprise customers to guide them through the adoption of Aviatrix's multi-cloud networking and security services. Your role involves troubleshooting and resolving technical issues, ensuring that customers have a seamless experience with our products. You will collaborate with sales and engineering teams to report product issues and advocate for customer needs, helping to drive improvements in our offerings. Additionally, you will create knowledge-based content, including troubleshooting tips and best practices, to empower customers and enhance their understanding of our solutions. Your contributions will play a critical role in ensuring customer satisfaction and successful product adoption.
At Aviatrix, we are committed to fostering a supportive and inclusive work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that values collaboration and innovation, working on cutting-edge cloud security solutions that make a real impact in the industry. Join us in our mission to empower organizations with the visibility and control they need to secure their cloud workloads effectively.
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