AI Applications Engineer II

Who you are

You have a strong background in AI applications, with experience in managing and optimizing AI platforms — you understand the intricacies of ensuring performance and compliance in enterprise environments. You are proficient in Python and have a solid grasp of machine learning principles, enabling you to contribute effectively to automation projects. Your analytical skills allow you to interpret data and make informed decisions that enhance user experience and system integration.

You thrive in collaborative environments and appreciate the value of diverse perspectives — you are committed to fostering an inclusive workplace where everyone can contribute their unique skills. You are detail-oriented and driven by innovation, always looking for ways to improve processes and outcomes.

Desirable

Experience with Google Gemini or similar AI platforms would be a significant advantage — familiarity with enterprise systems and governance standards will help you navigate the complexities of this role. A background in data analysis and user experience design will further enhance your contributions to the team.

What you'll do

In this role, you will administer and optimize the Google Gemini Enterprise platform, ensuring it operates securely and efficiently across the organization. You will manage user provisioning, license assignments, and access controls, aligning with IT and compliance governance standards. Your responsibilities will include enhancing and building proof-of-concept projects that improve performance and user experience.

You will collaborate with cross-functional teams to integrate AI functionalities into Five9's enterprise systems, driving innovation and efficiency. Your role will involve troubleshooting and resolving issues related to the AI platform, ensuring seamless operation and compliance with security policies. You will also contribute to the development of automation projects that enhance the overall functionality of the platform.

What we offer

At Five9, we celebrate diversity and foster an inclusive environment where every employee can thrive. You will be part of a team that values collaboration and innovation, working together to enhance customer experiences through cutting-edge technology. We offer competitive compensation and opportunities for professional growth, ensuring that you can develop your skills and advance your career in the AI field. Join us in shaping the future of customer experience through AI-driven solutions.