Senior Account Manager

Who you are

You are a proactive, results-oriented professional with a strong background in account management and a passion for customer success. With at least 5 years of experience in a similar role, you thrive in a consultative, customer-centric culture and are prepared to go above and beyond for the betterment of your customers. You possess excellent communication skills and can build strong relationships with clients, ensuring their needs are met and expectations exceeded. You are comfortable working in a fast-paced environment and are driven by achieving targets and contributing to the overall success of the organization.

Desirable

Experience in the IT infrastructure or software industry is a plus, as is familiarity with Managed Service Providers (MSPs). You have a proven track record of managing accounts effectively and driving growth through strategic initiatives. Your ability to analyze customer needs and provide tailored solutions sets you apart from others in the field.

What you'll do

As a Senior Account Manager at Kaseya, you will be responsible for managing a portfolio of key accounts, ensuring customer satisfaction and retention. You will work closely with clients to understand their business needs and provide them with the best solutions to meet those needs. Your role will involve developing and executing account strategies that drive growth and maximize revenue opportunities. You will collaborate with cross-functional teams, including sales, marketing, and product development, to ensure a seamless customer experience.

You will also be tasked with identifying new business opportunities within your accounts and working to expand Kaseya's footprint in the market. Regularly engaging with clients, you will conduct business reviews and provide insights on product usage and performance. Your ability to communicate effectively with stakeholders at all levels will be crucial in building trust and fostering long-term relationships.

What we offer

Kaseya offers a dynamic work environment where you can accelerate your career in software sales. You will have access to executive support and clear advancement opportunities, allowing you to grow professionally while contributing to the company's success. We believe in empowering our employees and providing them with the tools and resources they need to succeed. Join us and be part of a company that is changing lives through innovative IT solutions.