Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seoul, South Korea
Coupang is seeking a Senior Compliance Manager to lead the compliance operations for its Eats service. You'll be responsible for identifying compliance risks and establishing robust compliance programs. This role requires over 15 years of experience in regulatory management and quality control.
You have over 15 years of experience in regulatory management and quality control, demonstrating a strong understanding of compliance requirements and risk management. Your expertise allows you to navigate complex legal frameworks and ensure adherence to industry standards. You possess excellent analytical skills, enabling you to assess compliance risks effectively and develop strategies to mitigate them. You are a proactive problem solver, capable of making data-driven decisions that align with business objectives. Your communication skills are exceptional, allowing you to convey compliance requirements clearly to various stakeholders. You thrive in a fast-paced environment and are committed to fostering a culture of compliance within your organization.
In this role, you will lead the development and maintenance of compliance and quality policies for Coupang Eats, ensuring that all operations meet legal and regulatory standards. You will identify compliance requirements related to product listings, transportation, and safety protocols, and develop standard operating procedures (SOPs) to address these needs. You will conduct risk-based compliance audits and collaborate with various departments to ensure effective communication and data analysis. Your responsibilities will also include reviewing supplier performance data and customer complaints to identify potential safety risks. You will develop methodologies for evaluating the impact of laws and regulations on the business and effectively communicate legislative updates to internal stakeholders. Your leadership will be crucial in establishing a robust compliance framework that supports Coupang's mission to provide safe and reliable services.
Coupang offers a dynamic work environment where you can contribute to the future of e-commerce. You will have the opportunity to work with a talented team dedicated to innovation and customer satisfaction. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a significant impact in the e-commerce industry and help us shape the future of customer experience.
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