Supervisor, Voice Ordering Accessibility

Who you are

You are a natural leader with a passion for customer service and accessibility. You have experience managing teams and are skilled at fostering collaboration and employee development. You thrive in a fast-paced environment and are adept at problem-solving, ensuring that your team meets quality and speed metrics. You understand the importance of being physically present in the office to connect with your team and cross-functional partners, facilitating in-person meetings and nurturing a collaborative atmosphere.

What you'll do

As a Supervisor on the Voice Ordering Accessibility team, you will oversee a dedicated group of representatives who assist customers with accessibility needs. Your primary responsibility will be to manage day-to-day operations, ensuring that your team delivers exceptional service to customers, including those with visual impairments. You will lead by example, motivating your team to go above and beyond in creating the best ordering experience possible. You will also be responsible for tracking performance metrics and implementing strategies for continuous improvement, ensuring that your team meets the high standards set by DoorDash.

What we offer

At DoorDash, we value our employees and strive to create a supportive work environment. You will have the opportunity to work with a team that is committed to making a difference in the lives of our customers with accessibility needs. We offer competitive compensation and benefits, as well as opportunities for professional growth and development within the company. Join us in our mission to provide the best service possible and make a positive impact in the community.