This role is will own the complete end-to-end program – from conceptualization, to business model development, launch, sustenance and growth - of enabling *new* customer services through the Last Mile network.
--Who we are looking for
This role is for a candidate who is a builder - who can take a new initiative from 0 to 1 : conceptualization, pilots, launch, and then taking it from 1 to 100 by stabilizing, creating systems, mechanisms for the program to continue functioning and growing.
The successful candidate will be the winning combination of a strong stakeholder manager, with understanding of working with a geographically diverse and vast team – from external store and delivery partners at one end of the spectrum to business stakeholders on the other, an analyst adept at modelling and building business cases and a sharp process expert who can build efficient scalable processes. In short, program-cum-process-manager-cum analyst, who would not love to be in the spotlight, rather BE the spotlight!- 3+ years of team management experience
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements- Experience implementing repeatable processes and driving automation or standardization
- Experience in data mining, data management, reporting, and SQL queries
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