Program Manager, Learning & Development, Amazon Fresh Learning & Development

Who you are

You have a proven track record in program management, ideally with experience in learning and development. You thrive in complex environments and are adept at navigating matrixed organizations to drive operational excellence. Your ability to design and implement effective training solutions is complemented by your strong analytical skills, allowing you to evaluate program effectiveness and continuously improve learning content.

You are a collaborative team player who builds strong partnerships with stakeholders across various functions. Your communication skills enable you to articulate learning strategies clearly and effectively, ensuring alignment with organizational goals. You are passionate about developing people and understand the importance of creating engaging learning experiences that empower associates and leaders alike.

Desirable

Experience in the grocery or retail sector is a plus, as is familiarity with data-driven decision-making processes. You are comfortable using technology to enhance learning experiences and have a knack for designing eLearning modules and assessments that resonate with diverse audiences.

What you'll do

In this role, you will lead the end-to-end development and implementation of learning programs that drive operational excellence across multiple grocery businesses. You will design eLearning modules, knowledge assessments, and other performance support resources that cater to the needs of associates and leaders. Your responsibilities will include developing measurement strategies to evaluate program effectiveness and drive continuous improvement.

You will collaborate with cross-functional teams to align learning solutions with Amazon's customer-centric mission. This involves using data and technology to create impactful learning experiences that enhance performance. You will also be responsible for navigating a complex organizational structure to ensure that learning content is relevant and effective.

Your role will require you to stay updated on industry trends and best practices in learning and development, allowing you to bring innovative ideas to the table. You will have the opportunity to shape the future of Amazon Fresh's learning initiatives, making a significant impact on the organization.

What we offer

At Amazon, we are committed to being the most customer-centric company on earth, and your contributions will play a vital role in achieving this mission. We offer a competitive compensation package, including a full range of medical, financial, and other benefits. You will have the chance to work in a supportive environment that values your input and encourages professional growth. Join us in making history at Amazon Fresh, where your work will directly influence the development of our associates and leaders.