Senior Platform Engineer, Site Reliability (m,f,x)

The role

The Foundations Alliance builds the tools, services, systems, and infrastructure that engineering teams across HelloFresh use daily.
As a Platform Engineer in the Observability team, you will play a key role in upholding high reliability and operational standards of business-critical components across HelloFresh. You will build robust infrastructure and self-service tools to empower HelloFresh engineers to uphold the reliability and performance of their services.
We'd love to hear from you if you’re passionate about reliability, observability, and automation!

What you’ll do

• Architect and build infrastructure automation at scale for 1000+ engineers
• Leverage best-of-breed open-source and managed tools to deliver high-quality self-service observability solutions
• Drive positive change in change failure rate, mean time to detect, and mean time to restore metrics
• Apply AI-driven, LLM, and agentic capabilities to proactively surface issues, reduce mean time to detect (MTTD), and enable faster, data-informed incident resolution
• Consult and cooperate with engineers in developing and implementing best practices in the field of observability and incident management

What you’ll bring

• Experience with observability tools and infrastructure (e.g. Prometheus, OpenTelemetry, Grafana, Datadog)
• Experience working with SRE best practices and principles (e.g. SLIs/SLOs, incident management, etc.)
• Familiarity with at least one cloud platform (e.g. AWS, Azure, or GCP) and its services
• Familiarity with Kubernetes or other container orchestration platforms
• Experience with infrastructure-as-code tools such as Terraform
• Experience building highly available and observable systems at scale (preferably in Go or Python)

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!