Post Closing Manager

Who you are

You have a proven track record in managing operations, ideally within the finance or mortgage industry. Your experience includes overseeing multiple interdependent functions and ensuring smooth workflows. You are results-driven and execution-focused, with a knack for identifying and removing bottlenecks in processes. You thrive in fast-paced environments and are adept at managing day-to-day operations while maintaining high visibility into aging loans. Your decisive action helps resolve escalations before they impact investor delivery or insurability timelines.

You possess strong leadership skills and can effectively manage a team, fostering a culture of accountability and excellence. Your communication skills allow you to collaborate with various stakeholders, ensuring that everyone is aligned and informed. You are comfortable with data analysis and can leverage insights to drive operational improvements. You understand the importance of compliance and risk management in the post-closing process, ensuring that all operations adhere to regulatory standards.

Desirable

Experience in the fintech or mortgage industry is a plus, as is familiarity with post-closing operations. You may have a background in project management or process improvement methodologies, which will aid in streamlining operations. A strong understanding of loan processing and compliance requirements will set you apart.

What you'll do

In this role, you will lead the Post Closing operations team, overseeing functions such as Pre-Purchase, Collateral, Final Docs, Shipping, Agency Data Delivery, Curtailment Mitigation, and Government Insuring. You will be responsible for managing the day-to-day operations, ensuring that all processes run smoothly and efficiently. Your leadership will be crucial in identifying bottlenecks and implementing solutions to enhance workflow and productivity.

You will work closely with various teams to ensure consistent file movement across the post-closing lifecycle. Your ability to analyze data will help you monitor aging loans and take proactive measures to address any issues that arise. You will also be responsible for ensuring that all operations comply with regulatory standards and that risks are effectively managed.

Collaboration is key in this role, as you will partner with other departments to align on goals and objectives. You will provide guidance and support to your team, helping them to develop their skills and achieve their professional goals. Your focus on results will drive the team to meet and exceed performance metrics, contributing to the overall success of Better.

What we offer

At Better, we are committed to transforming the mortgage industry and making home finance more accessible. You will be part of a dynamic team that values innovation and creativity. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to reimagine home finance and make it easier for everyone to become a homeowner.