Director, Key Accounts

Who you are

You have a proven track record in account management or partnerships, with at least 5 years of experience in a leadership role. Your ability to build and maintain strong relationships with key stakeholders is second to none, and you thrive in a collaborative environment where you can influence and drive results. You understand the nuances of e-commerce and have a keen insight into seller needs and market trends. Your strategic mindset allows you to develop and execute plans that align with business objectives while enhancing the seller experience. You are data-driven, using insights to inform decisions and improve outcomes for both sellers and buyers. You are passionate about innovation and are excited to be part of a team that is redefining the future of commerce.

Desirable

Experience in the e-commerce sector or with live shopping platforms would be a significant advantage. Familiarity with category strategy and go-to-market execution is also desirable. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining focus on long-term goals.

What you'll do

As the Director of Key Accounts, you will lead the Strategic Partnerships team, focusing on building deep, long-term relationships with Whatnot sellers. You will guide sellers to scale efficiently and elevate the buyer experience through innovative solutions. Collaborating closely with your Category Lead, Marketing, Trust & Safety, and Product teams, you will turn seller insights into actionable strategies that drive exceptional results. Your role will involve developing and executing strategies that align with the company's vision and goals, ensuring that sellers receive the support they need to thrive on the platform. You will also be responsible for analyzing performance metrics and using data to inform your strategies, making adjustments as necessary to optimize outcomes. Your leadership will inspire your team to achieve their best work, fostering a culture of collaboration and excellence.

What we offer

At Whatnot, you will be part of a vibrant and innovative team that is passionate about transforming the e-commerce landscape. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. Our company culture is built on respect, support, and encouragement, allowing you to thrive in your role. You will have the chance to work with a diverse group of talented individuals who are dedicated to making a difference in the world of online marketplaces. Join us as we continue to grow and redefine commerce for the future.