Technical Program Manager, Payments

Who you are

You have a strong background in technical program management, ideally with 5+ years of experience in the tech industry. You possess excellent communication skills, enabling you to clearly articulate project goals and progress to diverse teams. Your experience includes working closely with engineering teams to enhance system reliability and observability, ensuring that incident management processes are efficient and effective. You are adept at defining technical roadmaps and requirements, collaborating with product and cross-functional teams to drive initiatives forward at lightning speed. You thrive in a fast-paced environment and are comfortable managing multiple projects simultaneously, always keeping an eye on the bigger picture while paying attention to the details. You are a problem solver at heart, always looking for innovative solutions to complex challenges.

Desirable

Experience with cloud platforms such as AWS is a plus, as is familiarity with project management tools like Jira. A background in SQL will help you analyze data and make informed decisions. You are passionate about e-commerce and understand the unique challenges and opportunities within the industry.

What you'll do

As a Technical Program Manager at Whatnot, you will play a pivotal role in driving the engineering roadmap and strategy. You will work closely with various engineering teams to scale observability and reliability, ensuring that our systems are robust and capable of handling the demands of a rapidly growing marketplace. You will define requirements and technical roadmaps, collaborating with product and cross-functional teams to launch programs quickly and efficiently. Your role will involve communicating progress and insights to key stakeholders, ensuring alignment across teams. You will also be responsible for enhancing our incident management processes, helping to maintain system stability and performance. You will lead initiatives that unlock new capabilities and improve our overall execution model, contributing to the success of Whatnot as we redefine e-commerce.

What we offer

At Whatnot, we believe in fostering a collaborative and innovative work environment. You will have the opportunity to work with a talented team that is passionate about building the future of online marketplaces. We offer a hybrid work model, allowing you to balance your professional and personal life effectively. Our culture is built on respect and support for diverse skills and experiences, and we encourage you to apply even if your experience doesn't match every requirement. Join us as we continue to grow and make a significant impact in the world of commerce.