Head of Communications, Hong Kong

Who you are

You have at least eight years of experience leading external communications, particularly in media relations and issues management. Your background includes working in complex environments where you have successfully navigated public engagement strategies. You are adept at defining communication strategies that resonate with diverse audiences, ensuring clarity and relevance in messaging. You understand the importance of storytelling in shaping public perception and have a proven track record of engaging with media effectively.

Your experience includes managing social media presence, where you have set creative and engaging tones that reflect the brand's identity and connect with users. You are comfortable working closely with various teams, including public policy, legal, and marketing, to align communications with broader organizational goals. You are a trusted advisor to leadership, providing insights on reputational risks and long-term narratives as the mobility landscape evolves in Hong Kong.

Desirable

Experience in the ridesharing or transportation sector is a plus, as is familiarity with regulatory environments. You have a knack for creative problem-solving and can think strategically about how to position the company in a rapidly changing market. Your ability to work collaboratively across departments will be essential in this role.

What you'll do

In this role, you will define and lead Uber Hong Kong’s communications strategy, focusing on earned media and consumer social channels. You will serve as the primary point of contact for media in Hong Kong, handling proactive storytelling and reactive issues. Your responsibilities will include owning Uber Hong Kong’s social media presence, ensuring that the tone is locally relevant and engaging for riders. You will partner closely with public policy, legal, safety, marketing, and local leadership teams to support regulatory engagement and product launches.

You will act as a trusted member of the Hong Kong leadership team, advising on reputational risk and long-term narrative as the city’s mobility landscape evolves. Your role will involve shaping how Uber explains its purpose and partnerships, ensuring that communications are clear and impactful. You will also be responsible for managing external events that enhance Uber's public engagement and visibility in the market.

What we offer

Uber offers a dynamic work environment where you can make a significant impact on the company's presence in Hong Kong. You will have the opportunity to work with a talented team and contribute to shaping the future of mobility in the region. The role provides a chance to engage with various stakeholders and influence public perception through strategic communications. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.