Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seoul, South Korea
Coupang is seeking a Senior Product Manager for their Marketplace team to drive the success of sellers on their platform. You'll work closely with the online seller community in South Korea and Asia to enhance the marketplace experience. This role requires strong product management skills and a deep understanding of e-commerce.
You have over 5 years of experience in product management, particularly in e-commerce or marketplace environments. You understand the intricacies of managing a platform that serves a diverse seller community and are adept at leveraging data to inform product decisions. Your strong analytical skills enable you to identify opportunities for improvement and innovation within the marketplace.
You possess excellent communication skills, allowing you to collaborate effectively with cross-functional teams, including engineering, design, and marketing. You are comfortable presenting ideas and strategies to stakeholders at all levels, ensuring alignment and buy-in for your initiatives. Your entrepreneurial spirit drives you to take ownership of projects and push boundaries to deliver exceptional results.
You are passionate about understanding customer needs and behaviors, using insights to shape product features and enhancements. You thrive in a fast-paced environment and are skilled at prioritizing tasks to meet deadlines while maintaining a high standard of quality. Your experience in user research and A/B testing equips you to make data-driven decisions that enhance the user experience.
Experience with agile methodologies and tools is a plus, as is familiarity with metrics and KPIs relevant to marketplace performance. A background in technology or a strong understanding of technical concepts will help you communicate effectively with engineering teams.
In this role, you will own the product roadmap for the Coupang Marketplace, ensuring that it aligns with the company's strategic goals. You will conduct thorough market research to understand the competitive landscape and identify trends that can inform product development. Collaborating with engineering and design teams, you will define product requirements and prioritize features that enhance the seller experience.
You will engage with sellers to gather feedback and insights, using this information to iterate on product features and improve overall satisfaction. Your role will involve analyzing marketplace performance metrics to identify areas for growth and optimization, ensuring that Coupang remains a leader in the e-commerce space.
You will lead cross-functional teams through the product development lifecycle, from ideation to launch, ensuring that projects are delivered on time and meet quality standards. Your ability to balance short-term goals with long-term vision will be crucial in driving the success of the marketplace.
Coupang offers a dynamic work environment where innovation is encouraged, and your contributions can have a significant impact on the company's growth. You will have the opportunity to work with talented professionals who are passionate about transforming the e-commerce landscape. Competitive compensation and benefits are provided, along with opportunities for professional development and career advancement.
Join us at Coupang to be part of a team that is redefining the future of commerce in South Korea and beyond. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be just what we need.
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