Empowering extraordinary customer experiences through cloud solutions
Five9 is a leading provider of cloud contact center solutions, headquartered in San Ramon, California. With over 2,000 customers, including major brands like Zappos and ADT, Five9 offers a comprehensive CCaaS platform that integrates AI-driven analytics to enhance customer interactions. The company ...
Five9 offers competitive salaries, stock options, generous PTO policies, and a flexible remote work policy to support work-life balance. Employees als...
Five9 fosters a culture focused on innovation and customer success, encouraging employees to leverage data and insights to drive impactful solutions. ...
Five9 • India, Bengaluru
Five9 is seeking an Entry-Level Software Engineer I to join their Voice Application & Configuration Services team. You'll develop applications for the Linux platform using Java and Kotlin, focusing on voice call control and AMD capabilities. This role requires a solid understanding of VoIP technologies.
You are an entry-level software engineer with a foundational understanding of programming principles, particularly in Java and Kotlin. You have a keen interest in voice technologies and are eager to learn about VoIP (Voice over IP) systems. Your collaborative spirit enables you to work effectively with diverse teams, contributing to a culture of innovation and inclusivity. You are motivated by the opportunity to enhance customer experiences through technology and are committed to continuous learning and improvement in your technical skills.
Familiarity with cloud-based applications and contact center solutions would be a plus. Experience with Linux environments and an understanding of application development processes will help you thrive in this role. A passion for customer service and a desire to solve real-world problems through technology will set you apart.
As a Software Engineer I at Five9, you will be part of the Voice Application & Configuration Services (VACS) team, where you will contribute to the development of robust applications that ensure high uptime and effective communication for our customers. You will work on implementing advanced features that enhance our call control services, directly impacting customer satisfaction. Your role will involve coding, testing, and debugging applications, ensuring they meet the high standards expected in the contact center industry. You will collaborate closely with other engineers and teams to identify customer needs and translate them into technical solutions. Continuous enhancement of our services will be a key focus, as you help to refine and optimize our voice capabilities.
At Five9, we foster a team-first culture that celebrates diversity and encourages employees to be their authentic selves. You will have the opportunity to work in a supportive environment that values innovation and growth. We provide a comprehensive onboarding process to help you acclimate to our technologies and processes. As part of our commitment to employee development, you will have access to training and mentorship programs that will help you advance your career in software engineering. We believe in empowering our employees to make a meaningful impact in the customer experience space, and we are excited to welcome you to our team.
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