Manager, Account Management

Who you are

You are a proactive and results-driven leader with a proven track record in account management. With experience in guiding high-performing sales teams, you understand the importance of customer success and are dedicated to enhancing the client experience. You thrive in a leadership role where you can motivate and inspire your team to achieve their goals. Your ability to communicate effectively and build strong relationships with clients sets you apart in the industry. You are adaptable and ready to take on challenges in a fast-paced environment, ensuring that your team meets and exceeds performance targets.

Desirable

Experience in the IT infrastructure and security management sector is a plus, as it allows you to better understand the needs of Managed Service Providers (MSPs) and internal IT organizations. Familiarity with AI-driven technologies can also enhance your effectiveness in this role, as Kaseya leverages cutting-edge solutions to drive business success.

What you'll do

In this role, you will lead the account management team at Kaseya, focusing on customer retention and satisfaction. You will develop strategies to enhance the customer experience and ensure that your team is equipped to meet client needs effectively. You will analyze performance metrics and implement improvements to drive results. Collaborating closely with other departments, you will ensure that the account management team aligns with the overall business objectives. You will also be responsible for mentoring and developing your team members, fostering a culture of continuous improvement and professional growth.

What we offer

Kaseya provides a dynamic work environment where you can thrive and make a significant impact. You will have the opportunity to work with a talented team dedicated to customer success. We offer competitive compensation and benefits, along with opportunities for career advancement. At Kaseya, we value innovation and encourage our employees to contribute ideas that drive transformative change in the industry. Join us and be part of a company that is changing lives through technology.