Team Lead, Market Operations

Who you are

You have a proven track record in operations management, ideally with experience in a fast-paced environment. You thrive in team-oriented settings and are willing to roll up your sleeves to get the job done. Your leadership style is inclusive, and you enjoy mentoring and developing team members to help them reach their full potential. You understand the importance of customer satisfaction and are committed to creating a hassle-free experience for customers. You bring a unique perspective to the team, valuing diversity of opinions and fostering a collaborative atmosphere.

What you'll do

As the Team Lead in Market Operations, you will be responsible for running the local Carvana hub, overseeing all aspects of operations including market launch and team management. You will ensure that the hub operates efficiently, meeting customer needs while maintaining high standards of service. Your role will involve juggling multiple projects, coordinating with various departments, and stepping in wherever needed to support your team. You will also be responsible for mentoring team members, helping them develop their skills and advance in their careers. Your leadership will be crucial in driving the success of the hub and ensuring that it aligns with Carvana's mission of customer satisfaction.

What we offer

At Carvana, we offer a dynamic work environment where your contributions will have a direct impact on our operations. You will be part of a team that values collaboration and innovation, and you will have opportunities for professional growth and development. We believe in recognizing and rewarding hard work, and we are committed to creating a supportive workplace culture. Join us in transforming the car buying experience and making a difference in the lives of our customers.