Value Added Services (VAS) team is looking for a data-driven and result-oriented business leader to expand services charter for Indian customers.
A successful candidate will build solutions by leveraging existing business partner relationships and will forge new synergistic relationship. He/ She will be a self-starter, embraces ambiguity and operates with significant autonomy with senior leaders.
This role presents a significant opportunity to scale the services business in a rapidly growing space for Amazon India customers. It requires the candidate to demonstrate strong commercial acumen, robust business development & relationship management skills, and will test their ability to solve complex problems through structured programs.
Key job responsibilities
- Design the overall engagement strategy with multiple teams on VAS services
- Lead brand/seller/service partner facing component of designing, planning and implementing mechanisms that allow customers to use multiple services across the product usage journey
- Negotiate and close agreements with brands/sellers/service partners across all services and implement solutions that drive service adoption
- Own P&L for their respective service businesses
- Develop service partners/accounts to grow YoY and improve profitability. May also require to drive a team of account managers.
- Share inputs with leaders to reduce business waste and improve profitability in the ecosystem
- Set up and own business review mechanism with relevant brands/sellers/service partners/internal teams
- Influence product roadmap to address the needs of brands/sellers/service partners by working closely with product management and technical teams
- Collaborate with multiple category leaders to bring leverage of services to each category
About the team
VAS team's mission is to build trust with product purchase on A.in through a portfolio of services across the life of different products purchased on Amazon. This team interacts with multiple internal stakeholder teams and external partners to offer product-attached services to India customers.
Business Development managers interact with internal and external partner teams to constantly raise customer experience bar. In VAS team, Business Managers are expected to own initiatives that improve revenue streams and reduce wastage and costs.- 4+ years of business development, partnership management, or sourcing new business experience
- Bachelor's degree
- Experience in setting up and managing a sales pipeline- Experience interpreting data and making business recommendations
- Experience influencing internal and external stakeholders
- Leading teams
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