The friendly ride-sharing alternative to Uber
Lyft, headquartered in San Francisco, CA, is a leading ride-sharing company focused on improving transportation experiences in the U.S. and Canada. With over 100 million rides completed and $4.9 billion raised in funding, Lyft aims to provide a more reliable and environmentally friendly alternative ...
Lyft offers a comprehensive benefits package including unlimited paid time off for salaried employees, 15 days PTO for hourly team members, and 18 wee...
Lyft fosters a culture focused on reliability and friendliness, positioning itself as a greener alternative to Uber. The company emphasizes local oper...
Lyft • Chicago, IL
Lyft is seeking an Operations Associate for their Livery & Black Car team to manage relationships with fleet partners and support owner-operators. This role is essential for driving growth in Lyft's premium offerings in Chicago.
You are a quick and hardworking individual eager to learn and grow within the Livery & Black Car Operations team at Lyft. You thrive in a collaborative environment and are passionate about enhancing the experience of drivers and riders alike. Your ability to manage relationships and solve problems will be key to your success in this role. You understand the importance of compliance and operational excellence in the rideshare ecosystem, and you are ready to contribute to the growth of Lyft's premium offerings.
Experience in operations or customer service roles would be beneficial, as well as familiarity with the rideshare industry. You are comfortable working with data and insights to drive improvements and understand the dynamics of fleet management. A proactive approach to problem-solving and a commitment to providing excellent service will set you apart.
In this role, you will own the end-to-end onboarding process for livery fleets across multiple markets, ensuring that new fleet partners are integrated smoothly into the Lyft platform. You will facilitate the recruitment of new supply by sourcing leads and conducting outreach to onboard new fleet partners. Managing day-to-day relationships with fleet partners will be a critical part of your responsibilities, as you will serve as their primary point of contact and support their success on the Lyft platform. You will also ensure that fleet compliance with regulatory requirements is maintained across various markets, contributing to the overall operational integrity of Lyft's services.
Lyft offers a dynamic work environment where you can thrive and grow your career. You will be part of a team that values collaboration and innovation, with opportunities to learn from experienced professionals in the industry. The company is committed to fostering a culture of belonging and inclusivity, ensuring that all team members feel valued and supported. As you contribute to the growth of Lyft's premium offerings, you will have the chance to make a meaningful impact on the experiences of millions of riders and drivers.
Overall, this position provides a unique opportunity to be at the forefront of Lyft's operations in the luxury and livery segment, driving growth and enhancing service quality in a fast-evolving industry.
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