Empowering data teams with unified analytics
Databricks, headquartered in San Francisco, California, is a unified data analytics platform that simplifies data engineering and collaborative data science. Trusted by over 7,000 organizations, including Fortune 500 companies like Comcast and Shell, Databricks has raised $3.5 billion in funding, ac...
Databricks offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a l...
Databricks fosters a culture of innovation with a strong emphasis on data-driven decision-making. The company values collaboration across teams and en...
Databricks • Singapore
Databricks is hiring an IT Support Specialist III to enhance user productivity and provide exceptional customer service. You'll work closely with users globally to resolve technical issues and improve IT service efficiency. This role requires strong problem-solving abilities and multitasking skills.
You have a strong background in IT support, with experience in providing exceptional customer service and resolving technical issues for users. You thrive in a fast-paced environment and can multitask effectively, ensuring that all user requests are handled promptly and efficiently. Your problem-solving abilities are top-notch, allowing you to troubleshoot various technical issues simultaneously. You are detail-oriented and committed to maintaining accurate documentation for processes and procedures. You understand the importance of user experience and strive to provide the best possible support to all users.
As an IT Support Specialist III at Databricks, you will be a key member of the IT Support Engineering team, working to improve productivity for users globally. You will provide in-person support at our Mountain View office, resolving technical issues and ensuring a seamless user experience. Your responsibilities will include managing the ticketing system, handling procurement and provisioning tasks, and documenting all processes to maintain clarity and efficiency. You will collaborate with other IT team members to implement new tools and strategies that enhance service delivery. Additionally, you will act as an ambassador for the IT organization, ensuring that all interactions with users are positive and productive.
At Databricks, we value our employees and offer a supportive work environment that encourages growth and development. You will have the opportunity to work with a talented team and contribute to innovative projects that transform how we work. We provide competitive compensation and benefits, along with a culture that promotes collaboration and continuous improvement. Join us in our mission to enhance productivity and user satisfaction through exceptional IT support.
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