Curriculum Content Creator

The Curriculum Content Creator is responsible for designing, developing, and maintaining high-quality learning content that supports organizational growth, employee development, and operational excellence. This role collaborates with subject matter experts (SMEs), functional leaders, and the Learning & Development team to translate complex concepts into impactful, engaging learning experiences aligned with company standards and adult learning best practices.

Responsibilities

• Design, develop, and update curricula, training modules, e-learning courses, facilitator guides, and job aids for virtual and in-person environments.
• Partner with SMEs and business leaders to distill complex processes into clear, interactive, learner-friendly content.
• Apply instructional design frameworks (e.g., ADDIE, SAM) and adult learning principles to all training materials.
• Manage the end-to-end lifecycle of content development—from needs assessment and storyboarding to delivery and evaluation.
• Develop multimedia learning elements including videos, animations, interactive simulations, and digital guides.
• Partner with Learning & Development and Technology teams to ensure seamless deployment into the LMS and other learning platforms.
• Evaluate training effectiveness using assessments, surveys, and performance metrics to drive continuous improvement.
• Maintain a structured repository of curriculum materials, ensuring version control, accuracy, and brand consistency.
• Facilitate live or virtual training sessions as needed to support content rollout and reinforcement.
• Deliver knowledge-transfer sessions to Functional Trainers to ensure consistent and accurate delivery of new or updated content.
• Stay current on instructional trends, emerging technologies, and best practices to continuously enhance learner engagement and retention.
  
  

Qualifications

• Bachelor’s degree in Instructional Design, Education, Communications, or related field.
• 3–5 years of experience in curriculum development, instructional design, or learning content creation.
• Proficiency with e-learning and multimedia tools (e.g., Articulate 360, Rise, Captivate, Camtasia).
• Excellent writing skills and strong visual design capabilities.
• Solid understanding of adult learning theories and evaluation models (e.g., Kirkpatrick).
• Experience working cross-functionally in a fast-paced environment.
• Experience in payments, POS systems, or related industries preferred but not required.