Staff UX Researcher, Payments

Who you are

You have extensive experience in UX research, particularly within the financial technology sector, and understand the nuances of user behavior in payments. Your background equips you to conduct primary research that informs product and marketing initiatives effectively. You are skilled at distilling complex research findings into clear, compelling presentations and visualizations that resonate with diverse stakeholders. You thrive in collaborative environments, working closely with engineers, product managers, and designers to ensure user needs are prioritized in every project. You possess a strong ability to set and achieve priorities that balance the needs of the project, the research team, and the broader goals of Stripe. You are passionate about crafting user-friendly experiences and have a track record of enabling others to apply research skills to solve global problems.

Desirable

Experience in payments or developer experience is a plus, as it allows you to bring valuable insights to the Payments team. Familiarity with data visualization tools and methodologies will enhance your ability to communicate findings effectively.

What you'll do

As a Staff UX Researcher dedicated to the Payments team, you will collaborate directly with product, engineering, analytics, marketing, and design teams to enhance payment solutions. Your role will involve conducting user research to understand the needs and pain points of merchants, ensuring that Stripe's offerings empower them to achieve optimal payment performance. You will be responsible for designing and executing research studies, analyzing data, and synthesizing insights that inform product development and marketing strategies. You will also play a key role in shaping how research is integrated as a core competency across Stripe, advocating for user-centered design principles in all initiatives. Your ability to communicate research findings through compelling presentations and data visualizations will be crucial in influencing product decisions and driving user satisfaction.

What we offer

At Stripe, you will be part of a mission-driven company that aims to increase the GDP of the internet. You will have the opportunity to work with a diverse team of professionals who are passionate about building user-focused products. We offer a flexible remote work environment, competitive compensation, and the chance to make a significant impact on the global economy. Join us in shaping the future of payments and enhancing the experiences of millions of users worldwide.